INDEX VIDEOS FORUM E-MAIL
1.
How can I get iStockManager?
You can download it from HERE to iTunes if you are on a desktop or to your iPhone's AppStore if you are on mobile safari.
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2.
How can I verify TD AMERITRADE approves iStockManager?
You can see iStockManager in TD AMERITRADE's PARTNER TOOLS.
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3.
Does iStockManager work with EDGE, 3G and WiFi?
iStockManager works with EDGE, 3G and WiFi.
Though the loading is faster with WiFi and 3G, EDGE works great too.
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4.
Does iStockManager work with First Generation iPhone or iPod Touch?
iStockManager works with ALL iPhones and iPods Touch.
The only requirement is to have installed firmware 2.0.0 or greater.
If you see the AppStore icon on your device, you are ready!
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5.
Does iStockManager work with brokers other than TD AMERITRADE?
iStockManager works exclusively with TD AMERITRADE products (TD AMERITRADE, iZone, etc).
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6.
What TD Ameritrade accounts are supported?
TD AMERITRADE Unified Site: All Services
Ameritrade Legacy Site: All Services
iZone: All Services except Direct Routing
Ameritrade Plus: All Services
Legacy Waterhouse Users: All Services
Accutrade: Not Available

NOTE: institutional accounts are NOT supported
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7.
What is TD AMERITRADE's relationship with iStockManager?
iStockManager, LLC is an independent company.
iStockManager was reviewed and approved by TD AMERITRADE.
iStockManager and TD AMERITRADE have agreements in terms of security, privacy, support and other important issues, to keep users safe and happy.
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8.
Is my password safe?
The password is transmitted ONLY to TD AMERITRADE's servers through HTTPS.
The "S" stands for "SECURE" (encrypted) and is the same protocol used in TD AMERITRADE's site.
This protocol is also used to transfer all other information.
If you choose to store your password on your device, it will be stored encrypted in the "keychain". The keychain is a special module of the iPhone Operating System which stores the passwords of all applications (like mail app).
If a person gets your iPhone and your password was stored, he won't be able to see it and will need to re-enter it to trade, or cancel an order. He will be able to see your balance.
If you lose your device and you had your password stored, you should change it immediately.
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9.
Is my personal information transmitted safetly?
All personal information (also trading information) is transmitted through HTTPS.
The "S" stands for "SECURE" (encrypted) and is the same protocol used in TD AMERITRADE's site.
It's almost impossible for a man in the middle to retrieve the info transmitted.
Think that all the banks of the world use this type of encryption, so you shouldn't worry.
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Copyright © 2008 iStockManager, LLC. All rights reserved.
iPhone and iPod are registered trademarks of Apple Inc.
TD AMERITRADE logo is a registered trademark of TD AMERITRADE, Inc. used with permission.
TD AMERITRADE Inc. and iStockManager are separate and unaffiliated companies and are not responsible for each other's products and services.
TD AMERITRADE Inc, member SIPC.